Return & Exchange Policy

Return & Exchange Policy

• Our Commitment: The right to return or exchange is guaranteed for all our customers and applies to all products featured in our store.

• Policy Coverage: All products listed on our store are subject to our return and exchange policy under the terms and conditions set forth on this page.

• Original Condition: Returns or exchanges are only accepted if the product is in its original condition at the time of purchase and remains in its original packaging.

• Timeframe: * Returns: Within three (3) days from the date of purchase.

  • Exchanges: Within seven (7) days from the date of purchase.

• Contact Us: To initiate a request, please reach out via our Contact Us page or through our official phone numbers.

• Defective Products: In the event that a product is damaged, defective, or does not function as agreed, please provide a photo of the product along with your city, address, and order number. We will arrange for a replacement.

• Full Refunds: A full refund will be provided if the product received is significantly different from the description provided on our website.

• Customer Expectations: We are not responsible for any personal expectations regarding product use that are not explicitly stated on the product page.